A Pioneering Industry Association for GCC, Business Services, Enterprise Functions and Technology Leaders, Since 2011.
Amit Dhingra, with more than 20 years of global experience in Telecommunications and Service Delivery, is the Senior Vice President – Nokia Operations & Global Service Delivery.
Procurement analytics is the process of collecting and analyzing procurement data to form meaningful insights and aid effective business decision making.
Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility
I have had the privilege over the past three decades to be a part of the evolution journey of the Business Services industry.
When the going gets tough, the tough get going – a cliché much used in the past, but perhaps designed for times like this.
The GSS transformation journey began by moving a few Finance processes from Europe, with a team of 15 FTEs.
Essentially the term BPM means the activity of managing task(s) and processes pertaining to the execution of any business.
Fraud is one of the biggest threats to organisations of all types, including not-for-profit organisations. Scale of fraud is probably the only difference in different industries and in different functions. Over the past, many organisations have openly admitted being victims […]
In scientific terms, AI is a backend algorithm that programs machines to emulate and extend human behaviour and actions.
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