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Customer experience is a criticalmission statement for any successful business. Very often customer experience is influenced by the usability
Shared-service organizations have matured over the years to increase the value of the services delivered to the business.
“When the winds of change blow, leaders have two options: either build walls or build windmills”, says an ancient proverb.
A string of high priority breaches has highlighted the threat that all organizations face in the modern digital world.
Tata AutoComp Systems, promoted by the Tata Group, provides products and services to the Indian & Global automotive OEMs as well as Tier 1 suppliers.
Running a lean business has been a rallying point for many a business organization. Many companies love to flaunt their lean initiatives in their production
I hunkered down in the starting position, hands poised on the track and back arched for a leap. “On your mark! Get set!” And the starting gun boomed.
If you could start with a blank piece of paper, how would you design the finance team, and would it resemble in any way the structures we see today?
The Finance Shared Service Centre (FSSC) of The Chatterjee Group (TCG) is based at Kolkata, caters to two petrochemical companies viz.
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