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RPA – The Beginning of Disruptive ThinkingFrom People Dependent to Process Dependent
Robotic Process Automation (RPA) is a current topic generating immense anticipation and excitement.
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Agile to Excel Your AIDE in the VUCA WorldRethinking Mind-Sets and Embedding Change Principles Into the Business Ethos to Thrive in Turbulent Times
Two decades ago when American Express decided to offshore processes to India, first from Japan, Asia Pacific and Australia markets and then from other parts of the globe
Business Process Management
Raja Jain – Director, Global Account Management, Interglobe Technologies I believe the greatest value that an effective BPM strategy brings to organizations is Time. Freeing up leadership time from day-to-day operations to focus on what is key for the organisation […]
Organizational Capability For Expansion and ExcellenceSetting Benchmark in Business Process Services
It is about achieving excellence in everything that an organization does including leadership, strategy, customer focus, information management, people and processes.
Pricing Of Transactions And Staff Functions – Need, Opportunity & Application
Organizations have taken serious steps to simplify transactional processes in all staff functions like processing of invoices, claims, payroll or purchase orders.
Banking on Credentials Entrepreneurship to ExcellenceAn Incredible Journey of 20 Years
In 1995, Citibank was looking out for Chartered Accountants who could assist them in updating their security papers received from clients against loans given by the bank.
Process to PerformanceThe Effective Enterprise
Driving Operational Innovation and Change across the Organization to Realize Business Results from Business Processes
Changing the Game to Achieve ExcellenceShared Services Becoming a Strategic Asset
A ‘Young Adult’, the Essel Group, the prominent business house with a diverse portfolio, launched in 1992, its flagship channel, Zee TV
Rising Above Inertia Making BPM a Strategy & Culture for ‘Evolutionary’ Advantage
New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.
