A Pioneering Industry Association for GCC, Business Services, Enterprise Functions and Technology Leaders, Since 2011.
Two decades ago when American Express decided to offshore processes to India, first from Japan, Asia Pacific and Australia markets and then from other parts of the globe
Raja Jain – Director, Global Account Management, Interglobe Technologies I believe the greatest value that an effective BPM strategy brings to organizations is Time. Freeing up leadership time from day-to-day operations to focus on what is key for the organisation […]
It is about achieving excellence in everything that an organization does including leadership, strategy, customer focus, information management, people and processes.
Organizations have taken serious steps to simplify transactional processes in all staff functions like processing of invoices, claims, payroll or purchase orders.
In 1995, Citibank was looking out for Chartered Accountants who could assist them in updating their security papers received from clients against loans given by the bank.
Driving Operational Innovation and Change across the Organization to Realize Business Results from Business Processes
A ‘Young Adult’, the Essel Group, the prominent business house with a diverse portfolio, launched in 1992, its flagship channel, Zee TV
New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.
Even after the advent of Information Technology, organization structures continue to be Function based – Sales, Production, Finance, Supply Chain or HR etc.
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