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Data-Data Everywhere, But Not a Drop of Value – Leveraging Analytics to Enhance Customer Experience
There is enough and more being spoken and written about big data and analytics.
The Power of Self, People and Shared Services – Words of Wisdom from a Legendary Business Leader
Priyan is a business leader whose work has resulted in several innovations, including proprietary new ways to drive efficiencies and enhance effectiveness of businesses.
The Race for RelevanceTechnologies Opportunities For The Finance Function
Digital is revolutionizing the workplace and reframing the debate on how successful businesses operate.
Delivering Financial Services Faster & Better – How BFSI Can Leverage Agile Transformation
We live in an era of instant gratification. Everything we need has to be delivered on demand –anytime, anywhere we want it.
Connected Customer Experience – An Innovative Case of IT Service Management Transformation
Imagine you are travelling on a Saturday afternoon. You feel hungry and you stop by a pizzeria to order a pizza.
The New Age Human ResourceLeveraging AI for a High-Tech & High-Touch Experience
The thing which I have learned from my experience in HR is that the technology we use changes constantly, but the human fundamentals often remain the same.
Trading on the EdgeUsing Super Computing to Catch that Elusive ‘Market Tip’
Change and growth of Technology has always been of interest to us humans, as has been the single largest source of transformation of our lives.
I Have the PowerLeveraging the Power of Highly Engaged Employees to Drive Customer Centricity
I have always believed that the way you treat your employees is the way they will treat your customers and that people flourish when they are praised.
Future Ready, Not Future ShockThe Agenda for GBS Centres to ‘Get Set’ for Future Readiness
Business will change in the next 10 years much more than the past two decades, and humanity will change in the next 20 years more than in all of human history.
