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Creating a Specialized Service UnitOn a Continuous Journey of Rediscovery
Organizations have been implementing shared services since the mid-1990s. However, it often seems that wherever one is on the maturity curve
A High-speed HR Transformation JourneyMantras to Set-Up a Fully Functional Shared Services Unit in Record Time
Our corporate shared services journey started from understanding the ‘need’ for change and then building a ‘case’ for change.
Managing Change EffectivelyA Simple Four-Step Guide for Leaders of Change
In my 30 years of corporate life, I have faced many corporate situations of change that have left me baffled for a cause or a solution.
Nurturing Talent & Culture Transformation – Roadmap to Building the Next Generation Leaders
Work patterns today are changing at a breakneck speed and only organizations and leaders with the ability to adapt to change with the same speed can hope to be successful in the long run.
Digitalization – Our Global Language – Technology to the Rescue During the Current Crisis
For several organizations across the globe, digitalization of business processes is a long-standing ‘way of life’ to ensure seamless service delivery
Future Readiness of the Telecom Services IndustryA Progressive Take on New Initiatives and Technology
Amit Dhingra, with more than 20 years of global experience in Telecommunications and Service Delivery, is the Senior Vice President – Nokia Operations & Global Service Delivery.
Decision Transformation Delivering Bottom-line ImpactSecuring Strategic Edge with Procurement Analytics
Procurement analytics is the process of collecting and analyzing procurement data to form meaningful insights and aid effective business decision making.
Building a Strong Foundation for Business through CSRAn Effective Social Innovation Program
Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility
Shifting Paradigms to the New Core Operating EcosystemThe COE of a Futuristic Business Services Industry
I have had the privilege over the past three decades to be a part of the evolution journey of the Business Services industry.
