Skills & Capability Development – Skills for Implementing Effective BPM by Sanjay Gupta, Chief Architect – Shared Services Forum
Shared Services – an emerging concept of strategic initiative for Indian Organizations – Insights from Global and India context: Ravi S Ramakrishnan in conversation with Pramod Bhasin
Cost arbitrage and strategic focus for Shared Services in Indian context: Rakesh Sinha in conversation with Pramod Bhasin
Sharing the Executive Summary of the Survey Report on Shared Services adoption by Indian Organizations by Rakesh Sinha, VP & Business Leader, RvaluE Consulting, at National Shared Services Conclave 2012