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BPM Strategy at Airtel Centre of Excellence
FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT.
Our Experiences in Business Process Management
Chief Financial Officer
Hindustan Unilever Limited
SRF’s Journey to Shared Services
President & Chief Financial Officer
SRF Ltd
A Line is a Dot That Went for a Walk
Chief Architect
Shared Services Forum
Evolving from Process Excellence to Innovation: Supporting Digital Agenda
Partner, Global Sourcing Practice
Everest Group
BPM & Shared Services Landscape in Global India: Executive Summary
Co Founder – SSF India
Executive Director & COO, RvaluE Group
Transforming the Shared Service Centers from ‘Cost Centers’ to ‘Profit Centers’
Chairman & Managing Director
Quatrro
Performance Measures & Metrics for a… “Partners of Choice”
Associate Vice President – Business Excellence
Vodafone Shared services
Redefining Partnering Models
Head India Business
Infosys BPO
