Ask an Expert
Pune | 28 April 2026: In a definitive move to accelerate its international delivery frameworks, health-tech major Veradigm has expanded its Global Capability Center (GCC) in Pune. The US-based healthcare technology leader has successfully doubled its local office capacity and appointed seasoned industry leader Divesh Singla as the new Managing Director of its India Operations. Singla brings over two decades of robust leadership experience navigating global operations across the pharmaceutical, biotechnology, and healthcare sectors. Prior to Veradigm, he held the position of Managing Director for India at Signant Health, where he led the Data, Analytics, Reporting, and Tools (DART) function, and successfully spearheaded global advanced analytics initiatives at legacy organizations including IQVIA and Parexel.
I am energized to join Veradigm at such a pivotal moment. India is a strategic growth market, and this expansion reflects the organization’s conviction in what our team here can achieve. My focus will be on scaling our talent, strengthening our technology capabilities, and making Pune a place where the best people in this industry want to build their careers.
The global healthcare landscape is rapidly pivoting toward value-based, data-centric care models. To sustain this momentum, global enterprises require highly agile workspaces that foster cross-functional collaboration and deep technological execution. The strategic expansion of the Pune facility is designed to support the rapid scaling of specialized engineering and clinical data teams, ensuring the local workforce can navigate the complex intersections of global health equity and enterprise analytics. The expansion supports Veradigm’s goal of becoming an AI-fueled, outcomes-driven healthcare company, enhancing its 24/7 delivery capabilities, and also aligns with the Maharashtra GCC Policy 2025, which offers capital subsidies and payroll incentives for expanding high-skilled jobs in the region.
Veradigm: At the Nexus of Clinical Data and Revenue Cycle Innovation
Veradigm is a premier provider of sophisticated clinical and revenue cycle solutions tailored for independent practices, health plans, and biopharma organizations. Operating at the forefront of the health-tech ecosystem, the company reported an estimated revenue of $584 to $589 million for the 2025 fiscal year. Backed by a robust global workforce of approximately 7,191 professionals, Veradigm continues to aggressively integrate cutting-edge capabilities into its portfolio. Recent technological milestones include:
- The rollout of an industry-first 8-Way Match EDI Platform.
- Advanced patient-reported outcomes (PRO) survey capabilities.
- A powerful AI-driven application designed to accelerate revenue cycle insights.
The Pune Advantage
A Distributed Global and Regional Footprint Headquartered in Chicago, Illinois, Veradigm maintains a dense corporate footprint across the United States, including key sites in New York and North Carolina, alongside international operations in Dhaka, Bangladesh. In India, the company has established a dual-city operational strategy, managing high-value delivery centers in Vadodara, Gujarat, and its newly expanded hub situated within the EON Free Zone in Kharadi, Pune. The strategic decision to double down on Pune underscores a broader macroeconomic shift within the Indian enterprise ecosystem. Multinational corporations are increasingly targeting emerging metropolitan hubs that offer a highly mature tech infrastructure without the saturation of traditional Tier-1 corridors. Pune offers:
- Strategic cost efficiencies.
- An exceptionally deep talent pool in data science.
- A robust enterprise ecosystem that, in 2025 alone, was projected to absorb approximately 4 million square feet of commercial office space and generate 45,000 specialized GCC jobs.
To effectively execute this high-stakes capability build-out, the expanded facility has been engineered to move away from legacy back-office functions. The new workspace features:
- Large seating capacities to support rapidly growing teams.
- Greenscape elements are designed to bring openness, energy, and balance for employee wellbeing.
- Highly collaborative zones to encourage connection and agile ways of working.
Driving the ‘Core Engine’ Mandate
The expanded Pune hub is mandated to position India as a core operational engine for Veradigm. The primary objective is to deepen the organization’s technology and delivery capabilities, scale the local engineering talent, and seamlessly integrate the Indian workforce into a 24×7 global delivery model that directly impacts worldwide patient outcomes and client satisfaction. The specialized teams operating out of Pune are tasked with advancing highly complex digital health mandates. The operational scope covers the development and management of:
- Advanced clinical decision support architecture.
- Predictive and financial analytics.
- Robust revenue cycle management.
- Health Equity Analytics, ensuring secure, compliant, and real-time data fluidity between healthcare providers and life science networks globally
One of the key levers of our growth strategy is an AI-fueled global workforce. Veradigm’s Pune-based workforce is a pivotal part of a 24-by-7 focus on delivering outcomes that matter for our clients.
