Pune | 10 February 2026: Sudarshan Chemical Industries Limited (SCIL), a global pigments and color solutions manufacturer, has established a Global Capability Centre (GCC) in Pune in partnership with Genpact. The move follows Sudarshan’s 2025 acquisition of Germany-based Heubach Group, which significantly expanded its international presence across more than 120 countries.

Centralizing Global Enterprise Operations

By locating GCC alongside its global headquarters, SCIL is shifting from distributed enterprise management to a coordinated global operating hub. The centralization is designed to:

  • Strengthen governance and streamline decision-making.
  • Standardized processes across geographies.
  • Create a scalable digital backbone to support global customer commitments.
  • Integrate financial, supply chain, IT, and service functions under unified systems.

“As we scale globally, operational excellence becomes a critical differentiator. Our GCC in Pune represents a strategic investment in strengthening process efficiency and execution discipline across the organization. In partnership with Genpact, this center will help us deliver faster, smarter, and more consistently for our customers, while reinforcing a culture of continuous improvement and customer excellence”

– Rajesh Rathi, Global Chairman & MD of Sudarshan

For a chemical manufacturer operating in 120+ countries, operational consistency directly impacts margins, service reliability, and brand trust. The GCC establishes a structured coordination layer to align global execution.

Operational Excellence and AI

In chemical manufacturing, incremental improvements across the support functions compound into significant financial impact. The Sudarshan Chemical Industries Limited-Genpact partnership is an operational transformation program. Expected focus areas include:

  • AI-driven production planning
  • Predictive maintenance systems
  • Inventory and working capital optimization
  • Supply chain analytics
  • Quality monitoring and compliance automation

“By combining Genpact’s deep chemical manufacturing expertise, process intelligence, and domain-led AI and agentic capabilities, we are helping Sudarshan strengthen governance, improve execution, and build an operating model that can adapt and scale as the business evolves globally.”

– Diwakar Singhal, Global Business Leader for Manufacturing at Genpact

Enabling Scalable Global Integration

The immediate priority for the Pune GCC is post-acquisition integration – aligning Heubach and Sudarshan systems, processes, and governance structures. Long-term value will depend on measurable efficiency gains, consistent service quality, and the ability to scale without operational friction. Beyond integration, the center is expected to provide:

  • A unified operational model for global execution
  • A scalable platform for future acquisitions
  • Reduced overhead growth through centralized enterprise systems
  • Faster decision cycles across geographies

If executed effectively, the Pune GCC could serve as a reference model for Indian manufacturing firms adopting digital capability centers to manage global expansion.

Curated by SSF Global to track developments shaping the future of GCCs, enterprise ecosystems, and India’s commercial real estate landscape.

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About SSF Global
SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).