31 August 2026: ProTec General Insurance Limited has appointed Bhaskar Nerurkar as its new Chief of Capability Centre. In this role, he will manage the design and execution of customer-centric processes across the insurance lifecycle.

Taking on this mandate, Bhaskar will focus on enabling partner success by simplifying operational processes, strengthening service capabilities, and improving turnaround times. His responsibilities include developing service frameworks to support distribution partners and ensuring consistent service delivery for their customers.

He brings over 35 years of experience in the Life and General Insurance sectors across India and the Gulf region. Prior to joining ProTec, he spent over 14 years at Bajaj Allianz General Insurance, most recently serving as Executive Vice President and Head of the Health Administration Team. In this capacity, he managed the technical operations of the health business, covering retail and group underwriting, claims, provider networks, and core system transformations. His previous roles at Bajaj Allianz included Senior Vice President of Health and Travel Administration, Vice President of Bancassurance, and Vertical Head of Operations, where he directed product design, technology integration, and partnership development.

By aligning operational capabilities with broader business objectives, his role will center on streamlining insurance processes and implementing technology-driven transformations to support the company’s service delivery models.

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