VISAKHAPATNAM | 13 July 2026: Continuing the geographic diversification of its India delivery strategy, NTT DATA Business Solutions, a specialized SAP and enterprise transformation arm of the global NTT DATA Group, has formally inaugurated a new technology and delivery hub in Visakhapatnam, Andhra Pradesh. Located within the IT Hills-2 corridor in Rushikonda, the new centre reflects the growing shift of global technology investments beyond traditional metropolitan hubs.

The facility was inaugurated by Visakhapatnam Member of Parliament Shri Mathukumilli Sribharat, with the Andhra Pradesh government reiterating its support for the company’s long-term growth plans in the state. The launch reinforces a trend increasingly visible across the country’s GCC landscape and one that SSF Global has described as the “Great GCC Rebalancing”. Global enterprises are progressively distributing advanced technology capabilities across emerging cities to access new talent pools, improve workforce continuity, and build more resilient operating models.

By establishing its latest capability node in Visakhapatnam, NTT DATA Business Solutions is positioning itself to leverage the city’s growing engineering ecosystem while supporting global enterprise clients across SAP transformation, cloud modernization, cybersecurity, and AI-led digital engineering.

KEY HIGHLIGHTS

  • Strategic Expansion: NTT DATA Business Solutions has launched a new enterprise technology delivery centre in Visakhapatnam’s IT Hills-2 corridor in collaboration with Proven Tech.
  • Scalable Talent Model: Operations commenced with approximately 300 professionals, with plans to scale to between 2,000 and 3,000 employees as global mandates expand.
  • Local Talent Commitment: More than 200 employees have been hired locally, reinforcing the strength of Andhra Pradesh’s engineering ecosystem.
  • Enterprise Capability Focus: The centre will support SAP transformation, digital engineering, cloud services, cybersecurity, enterprise analytics, and AI integration initiatives.
  • Tier-2 Growth Strategy: The expansion reflects the growing movement of global technology and GCC investments toward emerging Indian cities.

Headquartered in Tokyo, Japan, NTT DATA Group operates as one of the world’s largest IT services and business solutions organizations, employing approximately 190,000 professionals across more than 50 countries and regions. Within the group, NTT DATA Business Solutions focuses specifically on helping enterprises maximize value from SAP-led business transformation initiatives. The company supports organizations across consulting, cloud migration, application management, data modernization, analytics, and AI integration, serving both mid-market and large global enterprises. Its latest investment in Visakhapatnam aligns closely with its broader India growth strategy and increasing demand for enterprise modernization programs worldwide.

ENTERPRISE MODERNIZATION: INSIDE THE VISAKHAPATNAM HUB

Delivering large-scale enterprise transformations requires a combination of domain expertise, platform engineering capabilities, and long-term talent stability. Whether organizations are migrating legacy ERP systems to cloud environments or embedding AI into business processes, these programs often span several years and require highly specialized engineering teams.

The Visakhapatnam facility has been designed to provide this delivery bandwidth through a range of advanced technology capabilities:

  • SAP Transformation & Enterprise Applications: Dedicated teams will support SAP implementation, application modernization, managed services, and business process integration for global clients across industries.
  • AI and Digital Engineering: Engineering teams will develop intelligent automation solutions and AI-enabled business workflows designed to improve enterprise productivity and decision-making.
  • Cloud Engineering & Platform Operations: Specialized cloud teams will support migration, modernization, and management of enterprise cloud environments while ensuring scalability and operational resilience.
  • Cybersecurity & Risk Management: The centre will house dedicated cybersecurity professionals focused on securing enterprise infrastructure, applications, and data environments for global clients.

Industry Insights

  1. The Rise of Distributed Delivery Models: The era of concentrating thousands of technology professionals within a single metropolitan campus is gradually giving way to distributed delivery architectures. Enterprises increasingly operate hub-and-spoke models that combine leadership and customer-facing teams in Tier-1 cities with specialized engineering centres in emerging locations.
  2. Enterprise Transformation Requires Workforce Stability: Large SAP migrations, cloud transformation programs, and cybersecurity modernization initiatives frequently span multiple years. Workforce continuity has therefore become a critical success factor, making lower-attrition markets increasingly attractive for global organizations.
  3. Tier-2 Cities Are Moving Up the Capability Value Chain: Earlier waves of expansion into emerging cities focused primarily on support services and transactional operations. Today’s investments are increasingly centred around enterprise applications, cloud engineering, AI integration, cybersecurity, and platform development — highlighting the rapid maturation of India’s regional talent ecosystem.

THE GREAT GCC REBALANCING

The decision to establish a large-scale delivery centre in Visakhapatnam reflects a structural evolution in India’s technology geography. For more than two decades, cities such as Bengaluru, Hyderabad, Pune, Chennai, and Gurugram dominated global capability investments. However, increasing real estate costs, infrastructure pressures, and intense competition for talent have prompted enterprises to diversify their location strategies.

Emerging cities are increasingly offering what many global organizations value most today: access to quality engineering talent, stronger workforce continuity, improving infrastructure, and lower operational complexity.

Visakhapatnam represents one of the strongest examples of this shift. Supported by a growing technology ecosystem, established engineering institutions, and proactive state policy support, the city is steadily positioning itself as a credible destination for enterprise technology delivery and digital engineering operations. Rather than replacing Tier-1 locations, these emerging hubs are becoming strategic extensions of India’s broader capability ecosystem.

CONTEXT: INDIA’S NEXT GCC GROWTH FRONTIER

The Visakhapatnam expansion comes at a time when India’s GCC growth story is entering a new phase of geographic diversification. According to multiple industry estimates, India is expected to host more than 2,000 GCCs by the end of the decade, with a growing share of new investments expected to flow into emerging cities rather than traditional technology hubs.

States including Andhra Pradesh, Gujarat, Rajasthan, Uttar Pradesh, Kerala, Odisha, and Madhya Pradesh have all introduced dedicated GCC or IT investment frameworks aimed at attracting these next-generation capability centres.

The objective is no longer merely to create additional office space, but to build specialized regional ecosystems around manufacturing, financial services, engineering services, digital technologies, and enterprise software. For global organizations, this creates access to more diversified talent pools while reducing concentration risk associated with operating exclusively in a handful of metropolitan locations. The result is likely to be a more distributed, resilient, and nationally integrated GCC ecosystem over the coming decade.

IN SUMMARY

The inauguration of NTT DATA Business Solutions’ new delivery centre in Visakhapatnam reflects the emergence of a new operating model for global enterprises,  one built around distributed talent networks, specialized regional capability clusters, and long-term workforce resilience.

By establishing advanced capabilities in SAP transformation, cloud engineering, cybersecurity, and AI integration outside traditional metropolitan hubs, NTT DATA Business Solutions is aligning itself with the next phase of India’s digital growth story. The future of global delivery will be defined by the rise of new technology corridors capable of supporting the world’s most sophisticated enterprise transformation programs.

Curated by SSF Global

Tracking the shifts shaping GCCs, enterprise ecosystems, and the future of global business.

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SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).