BENGALURU | 15 June 2026: The rapid industrialization of artificial intelligence is creating a new reality for enterprises worldwide: every advancement in AI-driven productivity is being matched by an equally sophisticated evolution in cyber threats. As organizations confront a future where cyberattacks are increasingly autonomous, adaptive, and machine-led, cybersecurity providers are redesigning their operating models around AI-powered defence, real-time threat intelligence, and globally distributed engineering talent.

Against this backdrop, global business resilience and cybersecurity provider N-able has inaugurated a new Global Capability Centre (GCC) in Bengaluru, positioning India at the center of its next phase of product innovation and security operations.

N-able operates with a market capitalization of approximately $604 million, and develops scalable platforms designed specifically for managed service providers (MSPs) and IT professionals. Its core product portfolio enables MSPs to monitor, manage, and proactively secure the networks, data, and endpoints of over 500,000 small and medium-sized enterprises against increasingly sophisticated global cyber threats. This GCC moves beyond traditional offshore cost arbitrage, positioning the Indian node as a core engineering engine for the company’s next-generation cybersecurity product architecture.

Opening our Bengaluru office is an important step in how we scale true business resilience by investing in a market with deep technical talent… Our priority is to build for the long term, with the right people and a strong foundation, not to pursue a short-term headcount play.

John Pagliuca, CEO &President, N-able

Fast-Tracking Defensive AI and SecOps Ownership

To support N-able’s massive user base, the company has activated its Bengaluru facility with a highly specialized structural mandate. Rather than functioning as a traditional IT support outpost, the hub is explicitly tasked with driving critical global operations to accelerate the enterprise’s defensive AI architecture.

To reduce product development friction and internalize scarce global talent, the facility consolidates multiple highly specialized domains under one roof. The core operational capabilities driven directly from the Bengaluru node include:

  • End-to-End Product Ownership: Integrating core engineering, product management, and user experience (UX) to design and execute next-generation security features locally.
  • Advanced Security Operations (SecOps): Managing continuous network surveillance, active threat research, and accelerated incident response protocols for a global client base.
  • Defensive AI Tool Development: Architecting automated threat identification models and applying machine learning to fortify cloud security infrastructure.

With over 100 professionals already onboarded, N-able is executing an aggressive scaling trajectory, officially projecting a workforce expansion of 50% or more by the end of 2026.

Leadership views this consolidation as a strategic imperative to combat the severe global talent deficit in applied machine learning and cloud security. Michael Adler, Chief Technology and Product Officer at N-able, highlighted the operational advantage of this localized density:

With deep expertise under one roof in Bengaluru, we’re fast-tracking the next generation of capabilities from AI-powered innovation to modernized security operations.

Michael Adler, Chief Technology and Product Officer, N-able

The Macro Shift: Why Cybersecurity GCCs Are Exploding in India

N-able’s expansion occurs within a massive structural transformation in India’s technology landscape. The establishment of cybersecurity capability centers is no longer an isolated trend; it is the definitive reality of the GCC 3.0 era, where multinational hubs transition from back-office support to full-scale global innovation engines.

Several intersecting macroeconomic factors are driving this specific sectoral expansion:

  • The Global Cybersecurity Market Surge: The global cybersecurity market reached an estimated $270 billion in 2025 and is compounding aggressively. As geopolitical conflicts and strict data protection regulations force enterprises to strengthen their digital perimeters, security firms are compelled to scale their R&D output simultaneously.
  • The Race for AI-Native Talent: India’s broader GCC workforce is projected to reach 2.36 million professionals by the end of 2026, according to industry benchmark data’s. Crucially, India holds the highest concentration of AI-native developers globally. Building defensive AI requires massive data engineering pipelines, making India’s deep talent pools an operational prerequisite rather than an alternative option.
  • The Capability Deficit: Despite the massive workforce, specialized security engineering remains a highly contested domain. Recent industry data indicates that India has nearly 39,000 cybersecurity roles lying vacant. Establishing an institutional GCC allows firms like N-able to deploy competitive, long-term career pathways to secure this scarce talent, avoiding the high attrition rates of standard outsourced vendor models.

Industry Insights

  1. Cybersecurity GCCs Are Becoming Enterprise Defense Platforms: Historically, cybersecurity functions within GCCs were limited to monitoring, compliance support, and operational incident management. That model is rapidly disappearing.Leading enterprises are increasingly locating threat intelligence, security engineering, platform development, vulnerability research, and AI-driven cyber defense capabilities within their GCCs.Point to note: Tomorrow’s GCCs will not merely secure enterprise systems, they will architect the enterprise’s entire digital resilience strategy.
  2. AI Is Redefining the Cybersecurity Talent Equation: Generative AI has lowered the barrier to launching sophisticated cyberattacks while simultaneously increasing the complexity of enterprise defence. As a result, organizations are competing for a new class of talent that combines:
    • Security engineering
    • Data science
    • Machine learning
    • Cloud architecture
    • Threat intelligence

    The convergence of these skills is creating one of the fastest-growing capability gaps in the global technology workforce. India’s ability to produce talent across all five domains is increasingly making it the preferred destination for cybersecurity innovation hubs.

  3. Product Ownership Is Replacing Delivery Ownership: The significant aspect of N-able’s Bengaluru strategy is the concentration of product management, UX, engineering, and security operations within a single location. It is a clear example of a GCC being trusted with product decisions rather than merely execution responsibilities. This reflects a broader evolution of GCC maturity as per the RISETM Maturity Framework for GCCs:
    • Level 1: Process Centre
    • Level 2: Service Centre
    • Level 3: Value Centre
    • Level 4: Strategic Centre
    • Level 5: Enterprise Centre & Outcome Ownership

Cybersecurity Is Emerging as the Next GCC Growth Frontier

While AI, digital engineering, and cloud transformation continue to dominate GCC expansion narratives, cybersecurity is rapidly becoming one of the most strategic capability areas for global enterprises.

Three forces are driving this trend:

  • AI-enabled cyber threats
  • Increasing regulatory scrutiny
  • Growing dependence on cloud-native architectures

As a result, enterprises are increasingly establishing cybersecurity Centers of Excellence, Security Operations Centers (SOCs), and threat intelligence hubs within their GCCs.

For India, this represents the emergence of a new high-value capability segment that sits at the intersection of AI, engineering, data science, and enterprise risk management.

Way Forward

N-able’s Bengaluru expansion is more than a cybersecurity investment—it is a signal of where the next generation of GCCs is headed. As artificial intelligence transforms both enterprise operations and cyber threats, organizations can no longer separate product innovation from digital defense. The most successful GCCs of the coming decade will not simply build software or manage operations; they will safeguard enterprise trust, secure digital ecosystems, and shape the resilience strategies that underpin global business. In that future, cybersecurity will no longer be a support function—it will be a source of competitive advantage, and India’s GCC ecosystem is increasingly becoming the command center from which that advantage is created.

Curated by SSF Global

Tracking the shifts shaping GCCs, enterprise ecosystems, and the future of global business.

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SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).