BENGALURU | May 28, 2026: The Kraft Heinz Company is significantly expanding its strategic footprint in India with the launch of a new technology office in Bengaluru. This facility is structurally designed to perfectly complement the company’s established Global Capability Center (GCC) in Ahmedabad. By building a dual-city operational engine, the multinational food giant is decisively strengthening its internal capabilities across Digital, Technology, Data, and AI to accelerate comprehensive enterprise transformation.

Formed through the historic 2015 merger of Kraft Foods Group and H.J. Heinz Company, Kraft Heinz is a food and beverage conglomerates. Operating with dual headquarters in Chicago and Pittsburgh, the enterprise generates approximately $25 billion in annual net sales and reaches consumers in over 40 countries and managing an unparalleled portfolio of iconic household brands-including Kraft, Heinz, Oscar Mayer, Philadelphia, Lunchables, and Jell-O.

Synergizing India’s Capability Ecosystem

Managing a high-volume consumer goods portfolio demands immense data processing capabilities and precise supply chain coordination. To achieve this at a global scale, Kraft Heinz is deploying a highly targeted location strategy that leverages distinct regional strengths within India’s talent ecosystem:

  • The Ahmedabad Anchor: The existing capability center in Gujarat continues to serve as the critical foundation for the enterprise, driving large-scale global business operations, complex supply chain coordination, and core process execution.
  • The Bengaluru Tech Mandate: The new Karnataka office will function as the dedicated deep-tech layer. Positioned in Asia’s premier engineering hub, this site focuses on high-value digital product development, scaling predictive artificial intelligence, and building advanced data architectures to optimize global manufacturing floors.
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Most importantly, this is an investment in our people and in long-term capability building. Excited for the opportunities ahead for our teams in both cities in India.

– Preeti Naval Kumar, People Director – Global Business Services (GBS). Kraft Heinz

Redefining the FMCG Operating Model

This footprint expansion reflects Kraft Heinz’s continued commitment to investing in the future of its India operations. More importantly, it highlights a profound structural shift across the broader fast-moving consumer goods (FMCG) sector.

Legacy food firms are increasingly realizing that off-the-shelf software and fragmented third-party IT outsourcing are no longer sufficient to navigate modern market volatility. To protect operating margins and ensure agile distribution, companies must fully own and control their core technology. By directly anchoring its digital operations in India, Kraft Heinz is actively leveraging a deep capability ecosystem to build proprietary tech infrastructure, effectively insourcing its long-term competitive advantage.

Key Insights

  1. Synergistic Expansion: Pairing the high-volume operational strength of Ahmedabad with the specialized engineering talent of Bengaluru creates a highly resilient, end-to-end digital ecosystem for the enterprise.
  2. Tech as a Core Competency: The aggressive focus on Digital, Technology, Data, and AI indicates that Kraft Heinz views technical infrastructure not as a backend support function, but as the primary catalyst for driving long-term enterprise value.
  3. The Captive Center Advantage: The expansion proves that multinational food brands are increasingly relying on wholly-owned Indian capability centers to architect and tightly control their next phase of global business transformation.

Curated by SSF Global

Tracking the shifts shaping GCCs, enterprise ecosystems, and the future of global business.

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SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).