At the SSF Global 14th Annual GCC Conclave held in Hyderabad on August 21–22, 2025, UPS India Technology Centre was honored with the GCC Excellence Award in the category of Delivering Business Impact Through Innovative People Practices. This recognition highlights UPS India’s strategic focus on advanced talent development, future-ready workforce strategies, and human-centered leadership. In a business environment where attracting and retaining skilled workers is increasingly challenging, UPS India’s approach stood out for combining people-centric practices with measurable business impact.
The award was presented by Shri M. Dana Kishore, IAS, Principal Secretary to the Governor of Telangana, along with jury members including Urs-Ulrich Katzenstein and Rakesh Sinha, Founder & CEO of SSF Global and Quintes Global. The accolade celebrated the company’s commitment to creating a resilient workforce that not only adapts to change but drives enterprise-wide growth.
SSF Global, a community-led platform for Global Capability Centres (GCCs) and business services leaders, uses events like the Annual Conclave to showcase excellence, promote best practices, and foster collaboration among practitioners. The award underscores the growing importance of people practices as a core driver of value creation within global business services and shared services operations.

Ask an Expert