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The Burning Need for Workforce Planning AnalyticsThe Science & Art of Workforce Management
Process Management has now evolved as a defined science with several operational models and theories promulgated to understand and implement it.
A Pioneering Industry Association for GCC, Business Services, Enterprise Functions and Technology Leaders, Since 2011.
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Data-Data Everywhere, But Not a Drop of Value – Leveraging Analytics to Enhance Customer Experience
There is enough and more being spoken and written about big data and analytics.
Sky is the Limit – A Case Study in Customer Experience and Value Creation
In 2004 a Leading DTH Operator had set up operations to offer Indian viewers a world-class television viewing experience through its satellite television service.
