PUNE | 15 July 2026: TVH has expanded its Global Capability Centre (GCC) at Phoenix Fountainhead in Viman Nagar, Pune, increasing its seating capacity to 400 employees to support a growing engineering, technology and business transformation workforce.

The expansion marks an important evolution in TVH’s India operations. Far from functioning as a conventional support centre, the Pune facility has grown into a significant engineering and digital capability hub within the company’s global operating model. The centre supports engineering, digital product development, enterprise applications and business transformation initiatives that enable TVH’s vast global network serving the material-handling, industrial, agricultural and construction equipment sectors across more than 180 countries.

KEY HIGHLIGHTS

  • Digital Capability Expansion: TVH has expanded its Pune GCC to strengthen capabilities across engineering, enterprise applications, data, digital transformation and technology services.
  • Capacity Expansion: The multi-level extension adds approximately 150 new seats, increasing the facility’s overall capacity to 400 professionals.
  • Global Collaboration Model: The upgraded centre is designed to support real-time collaboration with teams across Europe, North America and the Asia-Pacific region.
  • Infrastructure for Innovation: The expanded office incorporates collaborative workspaces, digital displays and an atrium-style innovation area designed to facilitate technical workshops, agile development and cross-functional problem solving.
  • Long-Term India Commitment: TVH leadership reaffirmed India’s strategic role in supporting the company’s technology, engineering, data and digital transformation priorities.

Founded in 1969 and headquartered in Waregem, Belgium, TVH is among the world’s largest independent aftermarket suppliers of parts and accessories for lift trucks, industrial equipment, construction machinery and agricultural vehicles. The company operates through more than 90 branches worldwide, serving customers in over 180 countries through a global workforce exceeding 5,000 employees. Beyond spare parts distribution, TVH’s portfolio extends into remanufacturing electronic components, equipment services and technical training, positioning the company as an important enabler of uptime and operational continuity across the global heavy equipment ecosystem.

ARCHITECTING THE INDUSTRIAL SUPPLY CHAIN

Managing a global supply chain for industrial, construction and agricultural equipment require sophisticated digital infrastructure and extensive data orchestration. Inventory visibility across millions of specialized parts, cross-border order fulfilment, supplier coordination and customer responsiveness – all depend on resilient enterprise technology systems. To support these requirements, the Pune facility is structured to provide critical engineering and digital capabilities across several strategic areas:

  • Digital Product Engineering: Development teams support digital commerce platforms, customer interfaces and enterprise applications that enable customers to source parts, track shipments and manage equipment lifecycles more efficiently.
  • Enterprise Technology and Data Platforms: Engineering and analytics teams contribute to enterprise data initiatives focused on inventory optimization, demand forecasting and enhanced supply chain visibility across global operations.
  • Business Transformation and Enterprise Systems: The centre supports enterprise platforms including ERP systems, collaboration technologies and business applications that help standardize processes and improve operational consistency across regions.
  • Industrial Digitization and Industry 4.0: As industrial enterprises accelerate adoption of connected assets, intelligent supply chains and predictive maintenance technologies, the Pune centre is expected to support broader digital transformation initiatives across TVH’s global ecosystem.
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India continues to play a strategic role in TVH’s global operations, with our Pune Global Capability Centre supporting critical capabilities across technology, data, engineering and digital transformation. This expansion reflects our long-term commitment to strengthening these capabilities by investing in the right infrastructure, talent and collaborative environment.

– Vishal Rajani, Managing Director, TVH India

INDIA’S INDUSTRIAL ENGINEERING GCC ECOSYSTEM GAINS MOMENTUM

TVH’s expansion mirrors a broader trend across India’s industrial and manufacturing GCC ecosystem. Global engineering and industrial enterprises including Siemens, Bosch, Schneider Electric, Volvo Group and Caterpillar have steadily expanded their India mandates beyond traditional shared services into product engineering, industrial software, digital manufacturing and connected equipment technologies.

Industry estimates suggest engineering R&D and industrial capability centres today employ well over 700,000 professionals across India, reinforcing the country’s position as one of the world’s largest hubs for engineering and industrial technology talent outside Europe and North America. As manufacturers increasingly become software-defined enterprises, India is emerging as a strategic destination for industrial innovation, digital engineering and intelligent supply chain capabilities.

Industry Insights

The deployment of the IBM-Quintes framework aligns with several core market realities reshaping global IT strategy:

  1. The Industrial Sector’s Technology Pivot Continues: Historically, deep engineering capability centres were largely associated with software firms and financial institutions. TVH’s investment reinforces a broader reality: industrial, agricultural and material-handling companies increasingly view software engineering, analytics and digital platforms as core business capabilities rather than support functions. Industrial supply chains are rapidly becoming software-defined ecosystems.
  2. GCC Mandates Continue to Move Upstream: The Pune expansion highlights how industrial enterprises are increasingly relying on India centres for engineering, analytics, enterprise technology and digital transformation initiatives rather than purely transactional activities. The value proposition of GCCs continues to shift from operational efficiency toward innovation and business enablement.
  3. Pune’s Industrial-Digital Advantage is Strengthening: Pune’s unique combination of automotive manufacturing expertise, engineering talent and mature technology capabilities has positioned the city as one of India’s leading destinations for industrial and engineering GCCs. The city’s ecosystem increasingly appeals to enterprises seeking talent that understands both physical supply chains and digital technologies.
  4. Industry 4.0 is Reshaping GCC Mandates: The rise of connected assets, industrial IoT, predictive maintenance and digital twins is fundamentally changing the role of industrial capability centres. GCCs are increasingly becoming central to building, operating and scaling these technologies across global manufacturing and supply chain networks.

IN SUMMARY

The expansion of TVH’s Pune GCC represents another important milestone in the convergence of industrial engineering and digital technology. By strengthening capabilities across engineering, enterprise systems, analytics and digital transformation, TVH is reinforcing India’s role within its global operating model. The development is a reminder of a larger structural shift already underway: as industrial enterprises increasingly become software-driven organizations, India’s capability centres are playing a growing role in designing, supporting and scaling the digital platforms that power global supply chains.

Curated by SSF Global

Tracking the shifts shaping GCCs, enterprise ecosystems, and the future of global business.

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SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).