New Delhi | 13 February 2026: Shell is expanding its India operations across two strategic areas: Liquefied Natural Gas (LNG) infrastructure and Global Capability Centres (GCCs) that manages about 70% share of its global finance and IT functions. The dual focus strengthens India’s role in both Shell’s energy transition strategy and its global digital operations.

Expanding LNG Infrastructure in India

Shell India is increasing capacity utilization at its 5 million tonnes per annum (MTPA) LNG regasification terminal in Hazira, Surat, while signing new agreements with local partners to expand gas distribution. The company supplied approximately 10% of India’s LNG imports in 2024 and aims to grow its presence in the domestic gas market.

Having supplied approximately 10% of India’s total LNG imports in 2024, The expansion aligns with India’s target of increasing natural gas to 15% of the national energy mix. Shell is advancing gas-to-power solutions and promoting LNG adoption in commercial transport, including heavy vehicles and fleet operations.

“We are working with the government and industry partners to utilize gas in newer ways. We are focusing on gas-to-power, using LNG in the transport sector and bringing gas under the Goods and Services Tax (GST) to increase usage in the country”

– Mansi Madan Tripathy, SVP (APAC Lubricants) & Country Chair, Shell India

A key policy consideration is the inclusion of natural gas under the Goods and Services Tax (GST). Currently excluded from GST, natural gas pricing structures remain complex. Integration into the unified tax framework could improve price transparency and stimulate broader adoption across sectors. Through infrastructure development and policy engagement, Shell is positioning itself as a long-term participant in India’s energy transition, particularly as natural gas serves as a transitional fuel alongside renewable expansion.

Shell’s Global Capability Centres in India

In parallel, Shell continues to scale its Global Capability Centres in India, with major operations in Bengaluru and Chennai. India hosts a substantial share of Shell’s global digital and finance operations, including enterprise resource planning (ERP), treasury management, financial accounting, cybersecurity, analytics, and application development. These centers support core enterprise systems that enable Shell’s global trading, supply chain management, and financial reporting.

What’s Next

Shell’s expansion strategy integrates physical energy infrastructure with digital enterprise operations. By investing in LNG regasification capacity while simultaneously deepening its Global Capability Centre footprint, Shell is reinforcing India’s dual role as both a key energy market and a global operational base.

The concentration of global finance and IT operations in India suggests long-term strategic alignment. Large-scale centralization improves efficiency and coordination but also reflects sustained confidence in India’s execution capability and institutional environment.

On the energy side, expanded LNG infrastructure supports India’s transition toward a lower-carbon energy mix by providing scalable gas supply for power generation and transport. On the digital side, continued GCC growth strengthens India’s position as a primary hub for enterprise technology in the oil and gas sector.

Together, these moves indicate that Shell views India not as a peripheral market, but as a central node in both its global energy strategy and its digital operating model.

Curated by SSF Global to track developments shaping the future of GCCs, enterprise ecosystems, and India’s commercial real estate landscape.

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SSF Global is a Global Community for Enterprise Function Leaders and serves as a research & advisory platform focused on Global Business Services (GBS), Global Capability Centres (GCCs), and the evolution of enterprise innovation in India and beyond. We track, publish, and partner in narratives that shape how capability centres transform into hubs of trust, intelligence, and sustainable growth. We also evaluate, assess and benchmark the GCCs for their performance, maturity and other parameters using our proprietary tools built from the knowledge gained from direct interaction with our members (GCCs & GBS).