OpenText India Charts Ambitious GCC Strategy, Eyes 10,000-Strong Talent Engine

In a bold restructuring of its India operations, OpenText is intensifying its reliance on its India-based Global Capability Centers (GCCs), with plans to grow the engineering and research footprint to a 10,000-member workforce. The move underscores the company’s conviction that India must not just support global mandates – it must lead them.

According to Manoj Nagpal, Managing Director of OpenText India, the growth plan hinges on a core principle: skills-first hiring, ensuring roles and individuals are rigorously matched. He remarked, “We put strong emphasis on skills-first hiring, ensuring individual skills are matched to their roles.”

OpenText already houses over 70% of its product engineering and R&D activities within its Indian GCCs, a proportion the company now intends to deepen. Centered in tech hubs like Bengaluru and Hyderabad, its India operations are being repositioned from support centers to innovation nuclei, handling everything from design to product stewardship, AI development, and global platform roadmaps.

To fuel this transformation, OpenText is actively investing in capability infrastructure, talent development, and culture reinforcement. The company has introduced an “idea-to-product” incubator portal to source internal innovation and emphasizes reskilling existing employees to take on more advanced, domain-led engineering roles. The aim is not just headcount expansion, but qualitative transformation of capabilities within Indian GCCs.

For the broader GCC ecosystem, OpenText’s India-centric bet sends a compelling signal: India is no longer just a servicing destination, it is a locus of global innovation. As more enterprises shift mandates from back-office support toward platform ownership, Indian GCCs must evolve in tandem – building stronger architecture, governance, and full-stack engineering capabilities.

OpenText’s ambition to engineer its next wave of products from India suggests a seminal shift in how organizations view capability centers, not as appendages, but as strategic growth engines. The success of this transition may well influence how global conglomerates allocate R&D, talent, and innovation across geographies in the coming decade.

Source: https://www.peoplematters.in/article/recruiting-and-onboarding/manoj-nagpal-reveals-opentext-indias-strategy-to-build-a-10000-talent-engine-46664

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