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At the 14th Annual GCC Conclave hosted by SSF Global in Hyderabad on August 21-22, 2025, global capability centre (GCC) leaders and enterprise services practitioners gathered to highlight excellence and innovation in shared services and business transformation. Hindustan Coca-Cola Beverages (HCCB) was recognized with the GCC Excellence Award for delivering outstanding business impact through innovative service excellence, reinforcing its multi-year track record of leadership in the industry.
Senior dignitaries including Shri M. Dana Kishore, IAS, and jury members such as Urs-Ulrich Katzenstein and Rakesh Sinha presented the award. The event underscored how GCCs are evolving from cost-centric hubs to strategic assets that drive enterprise growth. Discussions at the conclave focused on emerging technologies like AI, GenAI and Agentic AI, leadership in transformation, and how organizations can leverage GCCs to create sustainable business value.
The conclave agenda featured sessions from seasoned speakers and provided a platform for knowledge exchange on innovation, collaboration, and operational excellence in global business services. Participants left with actionable insights on positioning GCCs for strategic influence in a rapidly changing global business environment.
