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Alcon Global Services (AGS) received the GCC Excellence Award from SSF Global at the 2025 GCC Excellence Awards & Recognition event held in Hyderabad. The recognition highlights how AGS has successfully moved beyond traditional shared services roles to deliver high-end value chain services and expand its capability footprint. Instead of focusing solely on operational efficiency, AGS redefined its Global Capability Centre (GCC) mandate to take on work that directly contributes to enterprise competitiveness and strategic impact.
This shift illustrates how modern GCCs are evolving into hubs that support enterprise strategy, drive innovation, and influence outcomes on a global scale. The award was presented by Shri M. Dana Kishore, IAS, along with jury member Urs-Ulrich Katzenstein and Rakesh Sinha, Founder and CEO of SSF Global and Quintes Global, to Vineet Dwivedi and the broader AGS team.
The post celebrates Alcon’s benchmark performance in capability augmentation and transformation, showing how GCCs can become strategic partners in shaping business direction and growth. It underscores SSF Global’s focus on recognizing leaders who push shared services into roles that create measurable enterprise value.
