I was delightfully responding to the wishes pouring in from my friends and well-wishers about #SSFGlobal 14 years from yesterday on a LinkedIn post!
Wow, What a journey! As I acknowledged, this journey and moment comes with a unique blend of pride & humility. In many ways, in 2011, when global offshoring was still evolving even as Global Inhouse Centres or GICs, we went far beyond crystal ball gazing into reading the trajectory of the future evolution of this powerhouse today i.e. #Global Capability Centres or #GCCs! This led to creating the platform, build and nurture a community to bring together and demonstrate Practitioners expertise in best practices and next practices!
As we roll forward by 14 years, today SSF is truly Global i.e. SSFGlobal with more than 500+ GCC Leaders networked collectively across the globe and, for the core team behind these insightful actions and community expansion, it gives all the pride that SSFG is a BRAND in the GCC world! And of course, this acknowledgment comes with lots of humility as this recognition would not have happened but for the shining stars, the GCC stalwarts, coming together to make this platform acquire its prominence in this space!
Now, Global ‘Inhouse’ Centres to Global ‘Capability’ Centres – for many, the term ‘In-house’ seems to have been simply substituted by the term ‘Capability’! Not so simple. It is a huge shift with a subtle term, that the Global Corporations are trying to decipher even today! This shift is a clear message to the Global Corporations that the Capability is all encompassing! It is not just about ‘inhouse’ expertise. It is all about the various ‘proven best practices and next practices’ that have been pooled together and demonstrated from an ‘outside-in expertise’ than just being ‘in -house’!
Unfortunately, even now, the global centres are tending to limit their focus of building the Capability ‘in house’ or attempting to bring all ‘Capabilities’ inside – this is a complete misnomer! If it were to be so, the term should have been GICC – Global Inhouse Capability Centre – which is clearly not the case. In fact, the term ‘Capability’ really starts from an #aggregation of ‘outside-in’ expertise with the In-house! The starting point is ‘Outside In’- this is the one which plays the major role, and constantly evolves to change with times and innovations!
The above is one of the many nuggets of learning and wisdom that SSFGlobal has brought to the Global Arena! SSFGlobal not only brings but also pools together the expertise of several GCCs. Which is why, SSFGlobal invites all Global Corporations to reach out to SSFG and get the full view of what all capabilities exist ‘outside in’ and how they should build them proactively into their plans and execution. This ‘call to action’ is for all those corporations that have established GCCs across the globe including India and want to become ‘truly GCCs’, and those planning or contemplating to set up a new one.
Today SSFGlobal has proprietary frameworks & models for the GCCs, built from the channelized pool of expertise, to ensure deployment of such expertise to achieve speed to action, simplify compliance to governance, progress from capacity to capability and move beyond process to business outcomes!
With all humility, we at SSFG once again thank all GCC Leaders & Team, the Parent Global Corporations & their Sponsors and many others including of course, the Core Team of SSFG for making SSFGlobal what it is today!